Recent Posts

Emergency Ready Plan for Businesses

5/17/2022 (Permalink)

SERVPRO's ERP

Emergency Ready Program is an immediate plan of action for when your business experiences any damage. As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.

Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be.

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Get Started!

STEP 1: Visit SERVPRO.com/ready. Register for an account using your email address as your username and choose a password.

STEP 2: Choose your preferred SERVPRO Franchise Representative to contact in the event your home or business experiences water, fire, mold or other type of damage.

STEP 3: Begin creating ERPs for all of your properties.

STEP 4: Download the SERVPRO Ready Plan Application on your iPhone, tablet, Android or Blackberry device from the respective App Store.

STEP 5: Launch the Ready Plan App and sign in using the same username and password from STEP 1.

At this point, it may take a few minutes for the data to sync. All of your ERP information will appear on your tablet or mobile device. You can now access and manage ERP information from your computer, tablet or smartphone.

Call SERVPRO of Centreville, Marion & Selma, and our representative will help answer any ERP questions you may have! 

(205) 926-6010

Pop-Up Showers and the Damage They Leave Behind

5/17/2022 (Permalink)

Lightening striking over a residential home with the SERVPRO logo at the top and our phone number: 205-926-6010. Summertime showers can be last minute and leave a trail of storm damage behind. When the unexpected happens, we are here to help!

Summer thunderstorms can “pop up” out of nowhere. Most will be harmless and leave that pesky, humid air behind. However, others can leave downed trees, power loss, and cause flash flooding.

Our advice is to remain weather aware. Meteorologists can often predict what is coming. Unfortunately, summer showers do not always give them the advanced notice we would like. So, how do you stay prepared if you are not sure when severe weather will strike? 

  1. Have multiple sources to receive weather alerts. Battery-powered radios, weather apps, and local weather stations are all fantastic assets to have on hand.
  2. Watch for cumulonimbus and stratocumulus clouds. Learn what each type of cloud means and how to spot signs of potential bad weather.  
  3. Secure all your belongings. High winds can turn unsecured objects into missiles. Loose items such as lawn furniture and children's toys should be stored away when not in use.
  4. Keep your trees ten to fifteen feet away from the house. Seek professional help to cut down trees that are dying or appear unstable. 
  5. Have an emergency kit readily available. Keep first aid items, flashlights, and batteries on hand. It is also a great idea to keep a camp stove nearby that you can use during power outages. 

Thunderstorms, also known as electrical storms or lightning storms, are characterized by the presence of lightning and its acoustic effect on the Earth's atmosphere, known as thunder. Although most thunderstorms are harmless, they can cause massive problems including floods, hail, and roof damage. More potent thunderstorm cells are capable of producing tornadoes and waterspouts.

On average, only ten percent of all severe thunderstorms reach the destructive category each year. Most of these more significant, more intense storms are damaging wind events. During these storms, the most important thing you can do is to remain calm and call a professional, (like SERVPRO of Centreville, Marion & Selma), when damage occurs. 

What will SERVPRO do?

Once we receive the call, our team dispatches immediately to head to your home. Our owner, Travis Boyd, will assess the damage and create a restoration plan unique to your needs while keeping you posted. Whether your home is hit by lightning, the roof is caving in, or a tree is not part of your living room décor, SERVPRO is ready to make it “Like it never even happened." 

One of the most complex parts of our jobs is witnessing disastrous events with homes. We may see it every day but watching someone's home get torn apart never gets easier. Our team's work ethic, compassion, and desire to make a difference is our driving force behind assisting our community in their time of need. #communitysupport

(205) 926-6010

Indicators of Water Damage in Your Home

5/17/2022 (Permalink)

While it’s not a guarantee that you’ll come up against water damage, it’s certainly more likely than not. We want you to know what to look for in case one occurs in the future. 

Water Damage Signs:

Unpleasant, musky odors. When water enters an area, it will begin to create an odd odor over time as it seeps into the carpet and marinates in the dry wall, even if its clean water. This smell will only arise when mold and mildew are present in the environment, a sure indicator that area is damp. Even if you can’t see mold yet, your nose is trying to tell you to find where water is coming in.

Flaking paint on masonry or walls. Yes, the paint can may say that it’s waterproof, but what that really means is that it will hold off the signs of a water leak longer than regular paint, but it will eventually give way, revealing an even bigger, built-up problem. If you’ve got bubbles and cracks, you’ve got a water issue.

Foundational cracks. Water damage over time can cause a fault line to form in your foundation. Cracks can show up in the floor, the ceiling or in your walls, and they often indicate that uneven pressure is being applied to your home’s structure, possibly due to a cracked foundation. Hairline cracks are no big worry, but if they become larger, they should be examined immediately.

If you notice any of these signs in your home, let us take a look. SERVPRO of Centreville, Marion & Selma is equipped with trained and experienced water restoration technicians that can help you determine what is causing these issues and how to treat it properly. Contact us today to learn more: (205) 926-6010.

DIY TIP: Coffee Stain Removal Steps

3/21/2022 (Permalink)

A cup of coffee spilled on the carpet with the blog title in front. It's always best to stay away from harsh chemicals when it comes to removing carpet stains yourself.

We love sharing our tips and tricks, especially for our DIY peeps. Here's one for the books: how to get those stubborn coffee stains out of your carpet. Follow these steps to improve your carpet's appearance before the holidays!

Step One:

Always start with water! If you catch the spill immediately, take a clean towel and blot blot blot. Start at the edges and work your way to middle. Spray with water and repeat until the coffee is all removed. On a still wet stain this may be all you need to do!

Step Two:

Still stained? Try foamy white shaving cream. Gently rub into the carpet without pressing (you don't want to push the stain in further). Allow to stand for a few minutes, then blot.  To rinse, spray with water and blot. Repeat process until completely rinsed. 

Step Three: 

Got an already dry stain? No problem! Make a baking soda and water paste, rub into the carpet, and allow to dry. Once dry, vacuum up the powder. You should be stain free!

Step Four:

Stain a tad more stubborn? Mix one part white vinegar, two parts water and spray directly to the stained area. Blot with a clean dry towel. Rinse by spraying water and thoroughly blotting. Repeat the rinse until all the vinegar is removed. 

Step Five:

Once your stain is gone, take a dry towel and lay over still wet area then stomp your feet over it. Ta Da!

Need any other tips? Just give us a call and we'll try to help you the best we can!(205) 926-6010

SERVPRO Tips: Leaky Toilet

3/14/2022 (Permalink)

What's Really Going on with My Leaky Toilet?

Sometimes a small leak is manageable if the source of the leak is confirmed, right? 

Give this a try.

Check the washers between the bowl and tank, firstly. They may have failed. To do this, we would need to shut off the supply valve and empty the tank with a flush. Then remove the nuts, bolts, and washers from the underside of the tank. Finally, lift the tank to position it on its side, and see if the washers need replacing.

If the washers check out okay, let's check something else.

Faulty fasteners securing the fill valve and ballcock to the bottom of the tank could be the corporate. However, before you replacing those parts, first try simply tightening the nuts and bolts holding them in place. That often solves the problem, and it's cost friendly—which we like!

If the leak is at the base of the tank, that changes things.

Chances are the wax ring that seals the toilet to the floor has failed. Replacing the wax ring is a much bigger job, since it involves removing the entire toilet from its base. If you decide to replace the wax ring yourself—preferably with a friend to help with the lifting—take the extra step to also replace any bolts that show signs of corrosion. This will pay off in the long run. And, once you have the toilet back in place, don’t forget to add a bead of caulk around the base.

If you feel that a job such as this is more than you can handle, your SERVPRO of Centreville, Marion, and Selma friends have your back.

We're here for you(205) 926-6010

Professional Drying Equipment

3/14/2022 (Permalink)

Moisture meter being held to wood flooring. Moisture Meters (like this one above) are used to determine the actual moisture of various materials. This is how we make sure the job is done right!

"Like it never even happened."

Small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Centreville, Marion & Selma has the equipment, training, and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology, and equipment must be counted on to perform properly. Our team will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by our highly trained technicians: 

Moisture Sensors - Used to detect moisture in carpets, baseboards, and walls. 

Moisture Meters - Used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPROof Centreville, Marion & Selma to monitor the drying process. 

Thermohygrometers - Measure temperature and relative humidity. When armed with this information, we can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

 Ultra-Low-Volume (ULV) Foggers - Atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas. 

Thermal Foggers - Dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles to deodorize structures, garments, automobiles and other places where cleaning cannot reach. 

Your SERVPRO friends are not only professional technicians with water restoration knowledge, but also have the equipment that allows us to do the job right the first time. Call SERVPRO of Centreville, Marion & Selma if you are experiencing any type of water damage.

(205) 926-6010

Business Owners: Are You Aware?

3/14/2022 (Permalink)

Water on the floor. Knowledge is power! We want to keep our business owners aware, so we can better help our community.

Damage? To My Business? I Think We'll Be Ok

Ok is not always guaranteed, unfortunately. We don’t want your business to have any type of damage, but the reality of it is that any damage that can affect a residential property can also affect your commercial building. It is a topic no one likes to think about, but is necessary to be knowledgeable about.

So What Can Happen?

Storm: Damage caused by strong winds and heavy rain which can remove roof tiles, break windows and more. Storm damages can be very devastating and can cause your business to be put on hold until it’s restored.

Water: This damage can be caused by burst pipes, floods, rain or a number of other things. In any case, this can then result in contaminated water affecting surfaces and furniture, in mold growing and in items being eroded. Electricity and water damage are particularly volatile when combined.

Fire: This type damage can come from a gas stove, faulty outlet or a cigarette that isn’t properly put out. In any case, this can then cause severe destruction to your property which requires cleaning and restoration services.

Mold: This is highly unhygienic as well as being unappealing to look at. Mold spreads quickly around properties as air-borne spores and remediation is very important to prevent it from getting out of hand. Mold grows in any kind of moist environment. Even that small leak under your office’s bathroom sink can eventually cause mold growth.

Don’t remain unaware of what can happen to your commercial building. If you have any uncertainties of a problem you may be having, don’t hesitate to call SERVPRO of Centreville, Marion & Selma at (205) 926-6010.

Need-to-Know Water Damage Facts

2/21/2022 (Permalink)

When a pipe bursts, a drain backs up, or a flood occurs in your home, it can be hard to see past the mess. A million questions will run through your mind.

What do I do now?
What’s going to happen?
Is my stuff ruined?

And the most important question of all: Will my homeowner’s insurance cover the damage?

There’s no doubt about it. Water damage is extremely stressful, and the more you know about it, the better you’ll be able to decide how to address it. Here are five things that every homeowner needs to know about water damage.

1. There are different insurance policies for flood damage and water damage.

You might think that water is water, whether it’s from flooding or a burst pipe, but flood damage is not covered under homeowner’s insurance. If your area in Marion, Selma or Centreville county is likely to experience flooding, you probably already have a separate policy through the National Flood Insurance Policy (NFIP). When you report the claim to the insurance company, make sure to specify whether the claim is for water damage or for flood damage, so they can begin adjusting your claim correctly.

2. Not all water damage is covered by your insurance.

It is a good idea to look over your insurance policy and familiarize yourself with any exclusion to your water damage coverage. For instance, most policies cover sudden damage, like water damage from a really bad storm or from an overflowing washing machine. On the other hand, any water damage that happens because you didn’t maintain the property may be excluded, as well as gradual leaks that caused water damage over time.

3. Once water damage has happened, the clock is ticking before it gets worse.

When your property has been water damaged, you don’t have the luxury of waiting around for a convenient time to start the cleanup. Secondary damage from mold growth can present serious health effects associated with mold in the living environment.

Mold spores are everywhere, but they need moisture and a nutrient source to grow. And that is exactly what your wet carpet or drywall offers.

There is a 24 to 48 hour window from the time something gets wet until mold CAN begin to grow. After that time, mold will multiply rapidly. When mold growth is widespread, you may need the services of SERVPRO mold remediation service to safely treat and remove the mold.

To prevent mold growth, you will need to get your property completely dry again within that 48-hour window. To do this, you’ll need to contact a company that specializes in water damage restoration and emergency water extraction. Like us, they will have the professional water removal equipment and drying equipment to get the job done as quickly as possible. Many have 24-hour a day emergency hotlines, so you can start recovering your property almost immediately.

4. Your insurance company needs to know right away.

It’s a good idea to call your insurance company right away when you discover water damage. Your insurance agent can start the claims process immediately, as well as guide you through the first steps you will need to take to protect your property from more damage, like stopping the source of the water at the main water turnoff.

5. The pollution level of the water is important.

Water damage is categorized as one of three levels by how polluted the water source was that caused the damage.

Category 1: Water from a clean water source, like a fresh water line for a dishwasher. This water will not cause illness or any ill effects.

Category 2: Water that may cause illness through contact. It may have bacteria in it,

Even though water may start out as Category 1, that doesn’t mean it will stay that way. Any contamination that the water touches, such as dirty carpeting or soil from the ground, can change water damage Category to 2 or even Category 3. And since standing breeds bacteria, the longer the water is around, the worse the contamination of your property.

More contamination can mean that the restoration team will have to use more aggressive measures to clean your structure and property, and it might mean that soft furnishings, like your carpet and the carpet pad, may have to be discarded for your safety.

Water damage can be dangerous and expensive, so preventing water damage is an important part of home maintenance. But if you know the basics of what to do once it happens, you can prevent it from doing its worst.

Call SERVPRO of Centreville, Marion, and Selma for any water damage restoration you may have. (205)-926-6010

Business Owners: Plan to Stay In Business

2/21/2022 (Permalink)

We want to keep our local businesses.

2020 was crazy enough: This year join us in preparing for emergencies and disasters of all types.

Disasters not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes. As an employer in either Marion, Selma or Centerville county, having a business continuity plan can not only help protect your company and its infrastructure, but also your employees. Maximizes your chances of recovery after an emergency or disaster.

Ready Business asks companies to take 3 simple steps:

  • Plan to stay in business
  • Encourage your people to become Ready
  • Protect your investment

This year we want to emphasize our encouragement with individuals, families, and businesses to take active steps toward becoming Ready. Lets work together as a team to ensure that our families, businesses, places of worship, and neighborhoods are Ready.

Ready Business, an extension of the Ready Campaign, helps business owners and managers of small and medium-sized businesses prepare their employees, operations and assets in the event of an emergency. At Ready.gov/business, companies can find vital information on how to get started preparing their organization and addressing their unique needs during an emergency.

Tips to Help Your Business be Ready

  • Update and Distribute Emergency Contact Information to your Employees. Additionally, you can create and distribute a list of important emergency numbers in the areas you do business.
  • Organize an Emergency Preparedness Procedures review with employees to review your company’s emergency plans.
  • Conduct Office Evacuation/Shelter-in-Place Exercises and Drills. Once completed, evaluate how well they worked and if additional training or exercises are needed.
  • Put Emergency Items of Display. Showcase an Emergency Supply Kit in your break room or other high-traffic locations and encourage employees to get their own Emergency Supply Kit for their homes.

Why SERVPRO: Heart & Dedication

2/21/2022 (Permalink)

A group of Servpro workers smiling at the camera. Our mission is to make it "Like it never even happened."

We, at SERVPRO of Centreville, Marion & Selma, truly care for your situation.

We understand that disasters happen at anytime, and the stress that it brings to you. Travis and our office manager is dedicated to spending time on the phone with you— writing down every little detail of the situation, scheduling around your time and getting in touch with your adjuster. Sometimes, whether business owner or homeowner, you need some words of encouragement during this emotional time. We are here to help you.

Our whole crew teams up with the owner and calculates how we can get the job done the most efficient, fastest and cost-friendly way. We do not encourage disposal of damaged items. SERVPRO of Centreville, Marion and Selma Alabama will always try to salvage your personal belongings and your business's equipment, if we can.

Though our office hours are 8:00 a.m. to 5:00 p.m., that is not always the case with our technicians, especially our owner Travis Boyd. Depending on how crucial the damage is, they will stay till dark and on weekends working to get your home or business back to preloss conditions. We are dedicated to what we do, and we want you to feel comfortable in our care. 

If at anytime you have any questions about our services and prices, please do not hesitate to call during our office hours or reach out through email.

Phone: (205) 926-6010
Email:  office@SERVPRO11236.com